If you’re trying to log in and are not receiving the email with the OTP code to access your InterSpace account, please check the options below:
- Check all of your email folders, including Spam, Trash, Updates, etc. Use the subject line “Verification Code” to help with you search.
- Verify that your mailbox isn’t full and can receive new messages. If it is full, please clean up your mailbox to start receiving new emails.
- Add the email noreply@interspacemusic.com to your safe sender list in your email security settings, as your server may be blocking our emails.
Keep in mind that each OTP code is valid for only 5 minutes. If you do not use your code in time, you will have to log in again and request a new code.
If you’ve tried all the above options and still aren’t receiving the verification code, please contact support@interspacemusic.com with your account email for further assistance.