Support
Account, release, statement and payout questions. Search the knowledge base first; most answers are there. Otherwise open a ticket and a person replies.
Get in touch.
Need help? We are always here for you. Pick the fastest route for your question, or send a message and we will route it.
Quick answer
How do I contact InterSpace Distribution?
Use the contact form to reach the right team: support for account and release questions, labels and partners, rights and legal, music videos, careers and press. Existing customers get the fastest answers through the help centre and in-dashboard support. The office is in Port Harcourt, Nigeria.
Labels and partners
Rosters, sub-distribution, white label and catalogue migration.
Rights and legal
Own or represent a copyright? File a formal infringement claim directly with our team.
Music videos
Music video submissions and delivery links go to the support inbox with the release title in the subject.
Careers
Open roles, or a speculative application with a cover letter and CV.
Press
Interview requests, quotes and assets.
Message us
Send a message.
We reply by email, usually within one business day.
Address
Suite 12, DDS Complex, 24 Airport Rd, Rukpokwu, 500102, Port Harcourt, Nigeria
Hours
Monday to Friday, 9:00 to 18:00 West Africa Time. Support tickets are answered seven days a week.
Status
Delivery, dashboard and payout systems are monitored around the clock. Check the status page.
Questions
Common questions.
How fast does support reply?
Most tickets are answered within one business day. Release-blocking issues are prioritised.
Do you have phone support?
Support runs through tickets, the help centre and in-dashboard chat so every case has a written record.
Where do I report a copyright problem?
Use the Report Copyright Infringement form; it goes straight to the rights team.